Instructions for changing the input method of a measurement

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iOS
Android

To change the input method for a measurement in the Luscii app on an iPhone or iPad, follow these steps:

1. Open the Luscii app on your device.

2. Select the measurement for which you want to adjust the submission method.

3. Tap Settings at the bottom right. A menu will appear, allowing you to choose the submission method.

4. Choose the desired submission method.

5. Select “Enter the measurement manually” if you wish to input the measurement by hand.

6. Enter the values and tap Next. Then tap Done on the next screen.

7. Confirmation: Your measurement has been sent, and the new submission method is now set. For future measurements, the app will automatically use this method.

 

Tip: If you want to change the submission method again, simply repeat these steps.

To change the input method for a measurement in the Luscii app on an Android phone or tablet, follow these steps:

1. Open the Luscii app on your device.

2. Select the measurement for which you want to adjust the submission method.

3. Tap the gear icon in the top right. A menu will appear, allowing you to choose the submission method.

4. Choose the desired submission method.

5. Select “Enter the measurement manually” if you wish to input the measurement by hand.

6. Enter the values and tap Next. Then tap Done on the next screen.

7. Confirmation: Your measurement has been sent, and the new submission method is now set. For future measurements, the app will automatically use this method.

 

Tip: If you want to change the submission method again, simply repeat these steps.

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Frequently asked questions

Find the answer to your question

If you receive the email ‘Your actions for today have not been submitted,’ it means you have not completed the actions for that day in the Home screen of the Thuismeten app. If your actions have been successfully submitted, a blue checkmark will be visible next to the action in the Home screen.

Note: It is possible that new actions have been added to the Home screen based on previously submitted measurements. If you do not complete these actions, you will also receive a notification by email.

If you enter measurements via the ‘Self-care’ screen, these measurements will not be marked as completed under ‘Home’.

If the above information does not resolve the issue, please contact Luscii Support.

If you are experiencing issues with performing the heart rate measurement via the camera lens, you can try the following tips to resolve the problem:

  • Warm your hands under warm water and shake them well to improve blood circulation to the fingertips.
  • Try a different finger if it doesn't work with a particular finger.
  • Make sure you do not move during the measurement.
  • Do not press your finger against the lens.
  • Place your hand on a stable surface.
  • Ensure there is sufficient light in the room.
  • Do not start a measurement if your device's battery percentage is lower than 10%.

It is possible that your measurement schedule is different than expected or has changed over time.

Your healthcare provider schedules actions in the measurement schedule. The measurement schedule is located in the ‘Home’ screen in the Thuismeten app. For questions about your measurement schedule, you should contact your healthcare provider.

Was your answer not among them?

Then contact our Luscii Support at support@luscii.com or via our chat.
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