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Our App consists of five important sections:

  1. Home

  2. Self-Care

  3. Measurements

  4. Messages

  5. Settings

Below, we explain the functionalities of each section.

  1. About the 'Home' screen

You can access the ‘Home’ screen by selecting ‘Home’ in the bottom left menu of the Luscii app. Through ‘Home,’ you can submit your daily scheduled actions.

CHECK TODAY'S ACTIONS

  • Progress circle with percentage: If you have actions planned for the day, this shows the progress percentage of completed actions. When the circle is fully complete and reaches 100%, all actions for that day have been completed and submitted.
  • Visible actions on 'Home' page: Below the percentage box, you can see the pending actions for that day.
  • If it says ‘Nothing planned for today,’ you don't need to submit any actions that day.

Important moments: Displays important dates for you. Some can be edited by clicking on them, while others are set by your healthcare provider.

  • Accounts: In the top left of the screen is ‘Accounts.’ If you have multiple accounts, you can switch between them here. If there is an action pending on another account, a number will appear next to ‘Accounts.’

CHECK FUTURE ACTIONS

  • Click on "My measurement schedule" to open your measurement schedule. You will then enter a new window with the weekly schedule.
  • Circles at the top: If you have actions planned for the day, this shows the progress percentage of completed actions. When the circle is fully complete and reaches 100%, all actions for that day have been completed and submitted.
  • Calendar: You can also open the calendar in the top right to view actions for a specific day.
  1. The 'Self-Care' screen

You can access the ‘Self-Care’ screen by selecting ‘Self-Care’ in the bottom menu of the Luscii app. In the ‘Self-Care’ screen, you can find information about your health and home monitoring, and perform additional measurements yourself.

Overview:

  • Contact information: Direct access to important contact details for quick communication with healthcare providers.
  • Educational information: Lessons prepared by your healthcare provider, for example, about your treatment plan or condition.
  • Personalized patient information: Information prepared by your healthcare provider, for example, about your health or the use of the Luscii app.
  • Website information: Your healthcare provider may have added links to external websites for additional information.
  • Additional measurements: Option to enter additional measurements that do not appear under ‘Home.’
  1. About the 'Measurements' screen

You can access the ‘Measurements’ screen by selecting ‘Measurements’ in the bottom menu of the Luscii app.

Overview:

  • Order of measurements: Measurements are displayed from newest to oldest, sorted by measurement type.
  • Display by measurement type: Each measurement type is shown in its own box with relevant details:
    • Title and icon: Identification of the measurement type.
    • Action: The action related to the measurement.
    • Latest results and date/time: Displays the results and the date or time of the last measurement.

Interactive elements:

  • Measurement details: Click on a measurement box to open a detailed graph.
  • Time selection: Provides options to view data by "Day," "Week," "Month," or "Year."
  • Time navigation: Use the arrows next to the date to adjust the display period.
  • Additional information and functions:
    • Submitted measurements: Visible below the graph, accurate to the minute.
    • Information indicator (‘(i)’): Shows the set threshold value. Exceeding this may trigger an alarm.
    • Add Additional Measurement: Possible via the plus icon next to the ‘(i)’.

Navigation:

  • Back to overview: Click ‘Back’ to return to the ‘Measurements’ screen.
  1. The 'Messages' screen

You can access the ‘Messages’ screen by selecting ‘Messages’ in the bottom menu of the Luscii app. In this screen, you can communicate with your healthcare provider.

Overview:

  • Messages overview: Here you can view all received messages sent by your healthcare provider or automated systems.

Sender identification:

  • Healthcare providers: Messages sent directly by your healthcare provider.
  • Automated messages: These are automated messages from "Luscii," such as reminders to take a measurement.

Interaction with messages:

  • Option to reply: If enabled by your healthcare provider, you can reply to messages from your healthcare provider through this screen.
  1. The 'Settings' screen

You can access the ‘Settings’ screen by selecting ‘Settings’ in the bottom left menu of the Luscii app. In this screen, you can personalize your experience with the Luscii app, such as setting communication preferences.

Overview:

  • Personal information:

    • Profile editing: First name, last name, birthday, and gender are editable.
    • Save or Cancel: Confirm changes with 'Save' or cancel with 'Cancel.'
    • Fixed Information: Phone number, email address, and physical address are not editable.

  • Devices:

    • Device management: Overview of all connected devices.
    • Device status: Indicates whether devices are connected or not.

  • Measurement availability:

    • Register absence: Enter start and end dates to temporarily stop receiving reminders. Your absence will be visible to your healthcare provider.

  • Notifications:

    • Push notifications: Receive notifications on your device if enabled.
    • Email notifications: Options for notifications about new or missed actions.
    • Sounds: Toggle sound effects within the app on or off.

Help: Access help pages and direct chat with Luscii Support. Feedback: Share feedback directly with the product developers of the Luscii app. About this app: Information about terms of use, privacy policy, and the current version of the Luscii app. Early access: Option to test new features first. Add another account: Ability to use the Luscii app with multiple accounts.

Log out: Option to log out of the app.

Frequently asked questions

Find the answer to your question

If you receive the email ‘Your actions for today have not been submitted,’ it means you have not completed the actions for that day in the Home screen of the Thuismeten app. If your actions have been successfully submitted, a blue checkmark will be visible next to the action in the Home screen.

Note: It is possible that new actions have been added to the Home screen based on previously submitted measurements. If you do not complete these actions, you will also receive a notification by email.

If you enter measurements via the ‘Self-care’ screen, these measurements will not be marked as completed under ‘Home’.

If the above information does not resolve the issue, please contact Luscii Support.

If you are experiencing issues with performing the heart rate measurement via the camera lens, you can try the following tips to resolve the problem:

  • Warm your hands under warm water and shake them well to improve blood circulation to the fingertips.
  • Try a different finger if it doesn't work with a particular finger.
  • Make sure you do not move during the measurement.
  • Do not press your finger against the lens.
  • Place your hand on a stable surface.
  • Ensure there is sufficient light in the room.
  • Do not start a measurement if your device's battery percentage is lower than 10%.

It is possible that your measurement schedule is different than expected or has changed over time.

Your healthcare provider schedules actions in the measurement schedule. The measurement schedule is located in the ‘Home’ screen in the Thuismeten app. For questions about your measurement schedule, you should contact your healthcare provider.

Was your answer not among them?

Then contact our Luscii Support at support@luscii.com or via our chat.
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