How do I perform a heart rate measurement?

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Follow these steps to perform a heart rate measurement in the Luscii app:

  1. Open the heart rate measurement in the Luscii app in the ‘Home’ screen or the ‘Self-care’ screen.

  2. Open the action ‘Heart Rate Measurement’.

  3. Follow the instructions that appear in the app.

  4. Place your finger on the camera lens so that the round icon on your phone is completely covered in dark red.

  5. The measurement takes 90 seconds. Make sure to keep covering the camera lens properly and do not press on the lens.

  6. After the measurement, you will see the result. Press 'Done' to submit the measurement.

  7. Are you having trouble performing the heart rate measurement? Then read the article 'Unable to Take a Heart Rate Measurement'.

Frequently asked questions

Find the answer to your question

If you receive the email ‘Your actions for today have not been submitted,’ it means you have not completed the actions for that day in the Home screen of the Thuismeten app. If your actions have been successfully submitted, a blue checkmark will be visible next to the action in the Home screen.

Note: It is possible that new actions have been added to the Home screen based on previously submitted measurements. If you do not complete these actions, you will also receive a notification by email.

If you enter measurements via the ‘Self-care’ screen, these measurements will not be marked as completed under ‘Home’.

If the above information does not resolve the issue, please contact Luscii Support.

If you are experiencing issues with performing the heart rate measurement via the camera lens, you can try the following tips to resolve the problem:

  • Warm your hands under warm water and shake them well to improve blood circulation to the fingertips.
  • Try a different finger if it doesn't work with a particular finger.
  • Make sure you do not move during the measurement.
  • Do not press your finger against the lens.
  • Place your hand on a stable surface.
  • Ensure there is sufficient light in the room.
  • Do not start a measurement if your device's battery percentage is lower than 10%.

It is possible that your measurement schedule is different than expected or has changed over time.

Your healthcare provider schedules actions in the measurement schedule. The measurement schedule is located in the ‘Home’ screen in the Thuismeten app. For questions about your measurement schedule, you should contact your healthcare provider.

Was your answer not among them?

Then contact our Luscii Support at support@luscii.com or via our chat.
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