Authorization roles

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When creating a healthcare provider account, you will need to choose an authorization role. For an overview of the rights per authorization role, you can check our authorization matrix.

Below is a brief description of each role:

Organization Administrator

As an organization administrator, you have the most extensive rights. An organization administrator can view and export data from all programs and patient records. Only a few people within an organization have these extensive rights.

An organization administrator is the only role that can create healthcare provider accounts.

Primary Care Provider

When a healthcare provider has a primary care role, this person should also be authorized for certain groups, such as a specific specialty. This prevents a cardiology provider from seeing alarms and patients from pulmonology.

The primary care role receives all alarms from the authorized groups. The primary care provider assesses the alarms and, if necessary, forwards the alarm to the secondary care provider.

Secondary Care Provider

Similar to the primary care provider, the secondary care provider is authorized for certain groups. The secondary care provider only sees alarms that have been forwarded to them. Assigning an alert can be done at an individual level or based on a clinical role.

A secondary care provider can view all patient records within Luscii for which they are authorized.

Supporter

A person with the supporter authorization role can only create healthcare provider accounts and view and export statistics.

Protocol Modification Rights

Primary and secondary care authorization roles can be granted extra protocol modification rights. These rights can be useful if minor adjustments need to be made or when a healthcare provider is involved in an implementation.

With these extra rights, the person can make additional protocol-level adjustments, such as modifying messages, changing protocol details, and adding actions.

Frequently asked questions

Find the answer to your question

Why Do I See Luscii in English?

The language you see in Luscii depends on the web link you use. Here are the specific links for different languages:

To remove a program, there should be no patients linked to that program. Follow these steps to check and remove the program:

  1. Check Patients:

    • Go to the 'Patients' tab.
    • Filter by the specific program you want to remove.
  2. Transfer Patients:

    • Transfer the patients to another program (this includes patients with all statuses). This ensures that no patients are linked to the program you want to remove.
  3. Remove the Program:

    • Go to the program you want to remove.
    • Click on 'Details'.
    • At the bottom of the page, you can now click on 'Remove Program'.

By following these steps, you can safely remove a program after all patients have been transferred to another program.

This issue may occur if there are still patients in a group associated with a specific program. To resolve this, follow the steps below:

  1. Export Patient Data:

    • Export all patient data.
  2. Filter Exported Data:

    • Filter the data by 'Group' and 'Program'.
    • This will show you exactly which patients are still linked to the group with the respective program.
  3. Transfer Patients:

    • Move all patients out of the program (including all statuses: active, created, stopped, and canceled) to another group.
  4. Unlink the Program:

    • Once all patients have been transferred, you can unlink the program from the original group.

By following these steps, you can successfully unlink a program from a group after ensuring that all patients have been moved to another group.

Currently, it is not possible to completely delete a group. However, you can set a group to "stopped," which prevents patients from being linked to that group. Follow these steps to set a group to "stopped":

  1. Navigate to 'Groups':

    • Do this via the sidebar in the Luscii web application.
  2. Select the Group to Stop:

    • Find the group you want to set to "stopped."
  3. Set the Group to Inactive:

    • Under 'Status,' you can set the group to 'Stopped.'

By following these steps, you can stop a group, ensuring no new patients can be linked to it.

Was your answer not among them?

Then contact our Luscii Support at support@luscii.com or via our chat.
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