New timeline and protocol assigned and patient active moment

In July 2023, the new startingmoment: protocol assigned and patient activated moment was added.

This is an update for the protocol assigned and patient created moment.

The difference?

• The protocol assigned and patient created schedule starts while the patient has not yet logged into the app.
• The protocol assigned and patient activated moment has more functionalities.

We therefore advise transferring the old timeline to the new start point. First, carefully check if patients have personalized schedules or if there are one-time actions in the timeline. If this is the case, contact support@luscii.com.

If this is not the case, you can transfer as follows:

• Create a new timeline at the protocol assigned and patient activated moment.
• Add all actions, as in the old timeline, to this new schedule. When adding an action, apply it for all patients.
• In the old timeline, remove all actions. When removing, choose to remove for all patients.
• It may take a few minutes for the changes in the schedule to be processed.